Financial Services Ombudsman

Mr. Dominic Stoddard

Mr. Dominic Stoddard has been appointed the Financial Services Ombudsman after consultation with the Bankers Association of Trinidad and Tobago (BATT) and the Association of Trinidad and Tobago Insurance Companies (ATTIC) effective April, 1st, 2016 for a three (3) year period.

Mr. Stoddard is a member of the Central Bank’s Management team who possesses a unique blend of competencies and experience. He is an Economist by Profession, holding a B.Sc. in Economics and M.Sc. in Development Statistics. Over the Past twenty three (23) years at the Central Bank, he has worked in various departments including the Research and Statistics Departments and the National Financial Literacy Programmes where he introduced a number of innovative approaches to outreach programmes for the public. Mr. Stoddard’s economic and financial understanding, together with his experience as President of the Central Bank Credit Union over the past twelve (12) years, provides him with a rich perspective on how to advance the rapprochement between the public and domestic financial institutions particularly in the current challenging economic environment.

Mr. Stoddard’s analytical skills, clinical approach and passion. for enhancing financial literacy of our citizens are stellar qualities that would be invaluable in his position as the FSO.

Mr. Stoddard took the reins following the untimely passing of its last Ombudsman Ms. Suzanne Roach in September 2015. This appointment is truly welcomed as he and his office continues to work towards providing fair, sound assistance to customers who are not satisfied with their financial services provider and to mediate on behalf of those who have a complaint with their institution.

Contact Information

Office of the Financial Services Ombudsman

Central Bank Building, 1st Floor
Eric Williams Plaza, Independence Square
P.O.Box 1250
Trinidad, West Indies
Phone: (868) 625-4835 Ext. 2685/2681/2675/2657
Fax: (868) 627-1087