The Bankers Association of Trinidad & Tobago (BATT) remains concerned about the recent reports of robberies that seemed to be related to cash withdrawals from various financial institutions.
BATT’s member banks have a zero-tolerance policy for any type of criminal activity and have always placed the security of customers as their number one priority. Our banks have instituted several safety measures including improvements to the internal technological infrastructure as well as collaboration with the Trinidad & Tobago Police Service (TTPS) through BATT’s Inter-Bank Security Committee to apprehend any individual who engages in any type of criminal activity against the Banks or its customers.
With regards to the new fraud typology, there have been no shimming incidents across all banks in Trinidad & Tobago. The new chip technology rolled out by all member banks prevents the successful swiping of cards locally. BATT remains committed to working with all key stakeholders and its customers to ensure a safe environment is created while banking and in instances where any criminal offence is committed the perpetrators are brought to justice.
We continue to urge customers on the following:
- As much as possible use the online banking platforms to minimize cash withdrawals.
- Always verify the transaction amount before using your card.
- When using the Point -of -Sale machines and ATMS shield your PIN number
- Never share your PIN number and avoid leaving your debit or credit card unattended or out of your
sight. - Do not make any payments to clear any packages promised to you through interaction with persons
on WhatsApp. - Do not click on links in unsolicited emails. Remember your Bank will not request your account information via email.